Product Playbooks

Selling a season ticket to your webinar series instead of six seats

Six sessions bought once beats six separate decisions. How to price the series, handle the ones people miss, and keep the room full to the end.

The store.fan teamSeptember 15, 20269 min read
Selling a season ticket to your webinar series instead of six seats

You have run a series before, so you know the shape of it. Session one is busy and you finish it slightly high. Session two holds. By session four the room is half the size, and the people missing are not the ones who lost interest; they are the ones who meant to come back and had a Tuesday go wrong. You sold six seats, six times over, to a group who had to decide six separate times whether tonight was worth ninety minutes. Most of the attrition was built into the way you sold it.

Why the fourth session is always the hard one

Selling sessions individually feels lower risk. Nobody commits to a subject they might not like, you can cancel a weak one, and each session gets its own promotion. In practice you have created a small marketing campaign that has to be run six times, and each one is competing against the same Tuesday evening that everything else in a person's life is competing for.

The uncomfortable part is that attendance is not really a measure of interest. People who genuinely wanted session four had a nursery pickup, a late meeting or a bad day, and because they had not paid for it, the cost of skipping was zero. A season ticket does not make people more committed as human beings; it changes what skipping costs, and that alone tends to keep more of them in the room.

There is a real trade in the other direction, and it is worth naming. Asking for the whole series up front is a bigger ask, so fewer people say yes at the start. You are trading breadth of audience for depth of commitment, and if your subject only supports a curious, casual crowd, six standalone sessions may genuinely serve you better. The test is whether the sessions build on each other. If session four assumes session two, sell the series.

Six sales, or one

The mechanics of running a series change more than the price does. Here is what the two versions actually involve, week to week.

Selling each session separatelyA series bundle on store.fan
Six promotion pushes, six checkouts, six reminder threadsOne product, one purchase, one page the buyer returns to
A returning attendee pays again and re-enters their card detailsThey already own the series; the next session needs no transaction
Recordings sent by email, chased by people who lost the messageThe recording lives with the series on the order page they already have
Six sets of numbers you never compare properlyViews, buyers and revenue for the series as one product, with traffic source
Late joiners want a partial price and you invent one on the spotA stated price for the remaining sessions, decided once
A cut taken from every one of the six sales0% platform fee on every plan, with Stripe's card processing fees on the payment

Pricing the season ticket

The bundle price does two jobs: it has to be obviously better value than buying the sessions one by one, and it has to leave the single session looking like a reasonable thing to buy rather than a trap. A discount somewhere between a fifth and a third off the sum of the parts usually does both.

  • Set the single-session price first, from what one evening of your time and preparation is worth.
  • Multiply by the number of sessions, then take between 20% and 33% off for the season ticket.
  • Say the saving in money, not in percentages: the equivalent of two sessions free reads better than 30% off.
  • Decide whether the series price includes recordings, and put that in the same sentence as the price.
  • Set one late-joiner price for the remaining sessions and stick to it, rather than negotiating in the last week of every series.

Setting the series up

This is a single-evening build. The sessions themselves run as paid webinars; the season ticket is the bundle that holds them together.

  1. 1Write the six session titles and dates before you sell anything. A series people can see the shape of is much easier to commit to than a promise of six evenings on a theme.
  2. 2Create the series as one product with all six dates listed in the description, in order, with the time zone spelled out.
  3. 3Keep at least one session available on its own as a way in for people who want to try you first.
  4. 4Add order-form questions at checkout: what they want out of the series, and one multiple-choice question about experience level so you can pitch session one correctly.
  5. 5Decide the recording policy and write it on the page in one line, including how long recordings stay available.
  6. 6After each session, put the recording with the series product so buyers find it where they already look, rather than hunting through email.
  7. 7Send one short message before each session with the joining link and one sentence on what tonight covers.
  8. 8Watch the series in per-product analytics against your single sessions, and let two full runs pass before you draw any conclusions.

A worked example: six Tuesdays in autumn

Say a single session sells at £18 and six of them would be £108. You price the season ticket at £75, which is roughly two sessions free, and you keep sessions one and four available individually so newcomers have a door. The description lists all six dates, and one line says every session is recorded and stays with the series for three months.

What tends to change is not the total on night one; it is night four. The people who bought the ticket have already paid for the evening, the recording removes the excuse of a clash, and you are no longer spending Monday persuading the same people again. Nobody can promise you the room stays full, and some ticket holders will still miss sessions. But you will be running the series instead of selling it six times, which is the part that quietly wears people out. If you want to see the shape of the audience over time, per-product analytics will tell you whether the singles are feeding the season ticket or cannibalising it.

Put your next series up as one product with all six dates on the page and see how many take the whole run.

Start for free

The mistake most people make

They announce the series before they have decided about recordings. It seems like a small detail to settle later, and it is the first thing every buyer asks, usually in a reply that then needs a considered answer. Worse, the answer you improvise on day one becomes policy for everyone. Decide the boring version in advance: every session is recorded, recordings stay with the series for a set period, and missing a night is not a refund. Write it in one line under the price. The second mistake is running eight sessions because you have eight ideas. Six is already a long commitment for a stranger; a tight series that ends while people still want more is a better advert for the next one than an exhaustive one that limps to the finish.

Yes, with a stated price for the remaining sessions and access to the recordings of the ones they missed. Decide that number before the series starts so you are not negotiating in week three.

Run it anyway if you can do so honestly, and treat the first run as the one that produces your material. A small first series with real questions in it is a better second series than a cancelled one, and the recordings become something you can sell afterwards.

Yes, and it is one of the better follow-ups on a storefront. The recordings become a digital product for people who could not make the live dates, and everyone who already bought the series keeps their access.

Webinars and per-product analytics sit on the paid plans, which begin with a fourteen-day free trial; discount codes and countdown campaigns are on Pro. The platform fee is 0% on every plan, so what you keep is the price minus Stripe's card fees. The pricing page has the detail.

A season ticket is not a pricing trick. It is an admission that the value of a series lives in the whole run, and that asking people to re-decide every fortnight is a good way to lose the ones you helped most. Name the six dates, price the run, settle the recordings question, and spend the autumn teaching instead of selling. The features overview shows how webinars, bundles and recordings sit together if you are working out the order to build things in.

Open a storefront, list the six dates, and sell the series once instead of six times.

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#webinars#bundles#pricing#analytics#live-sessions

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