Privacy Policy

For purposes of this Privacy Policy:

“Store.Fan,” “we,” “us,” or “our” —

Store.Fan and Premiums Only LLC, the operator of the Store.Fan platform.

“Platform” —

the Store.Fan website, storefront infrastructure, checkout tools, access tools, hosting tools, creator dashboard, customer pages, and related technology services.

“Creator” or “Seller” —

an independent person, business, company, or legal entity that uses Store.Fan to offer products, services, content, or digital materials.

“Customer” —

a person who visits a Store.Fan storefront, purchases a product, submits information, accesses purchased content, or communicates with a Creator or Seller through the Platform.

“Personal Information” —

information that identifies, relates to, describes, or can reasonably be linked to an individual.

Store.Fan provides technology infrastructure for Creators and Sellers. Store.Fan may process personal information to operate the Platform, provide checkout and access tools, maintain accounts, support payments, prevent fraud, provide analytics, and support customer or creator requests.

Creators and Sellers are independent from Store.Fan. When you purchase from, communicate with, subscribe to, or otherwise interact with a Creator or Seller, that Creator or Seller may receive and independently use your personal information. Their use of your information may be governed by their own privacy policy, terms, disclosures, and legal obligations.

Store.Fan is not responsible for how a Creator or Seller uses personal information outside of Store.Fan’s Platform, including their email marketing, advertising, customer support, fulfillment, refunds, product delivery, community management, or off-platform communications.

We may collect personal information directly from you, automatically through your use of the Platform, from Creators or Sellers, from service providers, and from third-party integrations.

A. Information You Provide

We may collect the following information when you create an account, make a purchase, operate a storefront, contact support, or otherwise use the Platform:

• Name; email address; phone number;
• Billing address; shipping address, if applicable;
• Username, password, and account credentials;
• Profile photo or display image, if provided;
• Business name, creator name, brand name, or legal entity name;
• Storefront name, handle, bio, links, product descriptions, and uploaded content;
• Support requests, messages, feedback, complaints, or other communications;
• Any other information you voluntarily provide.

B. Customer Purchase and Commercial Information

When you browse or purchase through a Store.Fan storefront, we may collect or process products viewed, products purchased, purchase date and time, order amount, discounts or coupons used, product access status, download or access activity, refund, dispute, or chargeback status, and communications related to the transaction.

Creators and Sellers may also receive purchase-related information so they can deliver the product, provide support, manage customer relationships, and comply with their own legal obligations.

C. Creator and Seller Information

If you use Store.Fan as a Creator or Seller, we may collect your name and contact details, storefront and profile information, product listings and uploaded materials, tax/compliance/onboarding/payout or identity-related information where required, sales/revenue/customer/analytics information, and support, moderation, risk, compliance, and account history.

D. Payment Information

Payments may be processed by third-party payment processors, including Stripe or other providers. Store.Fan does not require you to provide full payment card details directly to Store.Fan unless expressly stated. Payment processors may collect and process payment card numbers, bank information, billing details, identity verification data, tax information, payout information, fraud prevention information, and transaction records. Your payment information may be subject to the privacy policies and terms of the applicable payment processor.

Store.Fan may receive limited payment-related information, such as payment status, transaction ID, last four digits of a card, card brand, billing name and address, fraud or risk signals, dispute or chargeback information, and payout and settlement information for Creators or Sellers.

E. Device, Usage, and Technical Information

When you use the Platform, we may automatically collect IP address, browser type and version, device type, operating system, referring URL, pages viewed, storefronts visited, products clicked, date and time of access, session activity, approximate location derived from IP address, language settings, log data, error reports, security and authentication events, and cookie and tracking technology information.

F. Cookies and Similar Technologies

We may use cookies, pixels, local storage, software development kits, and similar technologies to operate the Platform, remember preferences, support checkout functionality, analyze traffic, prevent fraud, improve performance, and support advertising or marketing where permitted. You may control cookies through your browser settings. Disabling cookies may affect certain Platform features, including login, checkout, product access, analytics, and security tools.

G. Communications and Email Interaction Data

If we send emails, we may collect information about whether an email was delivered, opened, clicked, bounced, or unsubscribed from. This helps us operate transactional emails, security notices, support communications, product access emails, platform updates, and marketing communications where permitted.

H. Information From Third Parties

We may receive information from payment processors, fraud prevention providers, analytics providers, email and messaging providers, customer support tools, hosting and infrastructure providers, advertising partners, identity verification providers, Creators or Sellers, and public sources or business databases where permitted.

We may use personal information for the following purposes.

A. To Provide and Operate Store.Fan

To create and manage accounts; provide creator storefronts; process purchases and orders; deliver access to digital products; enable downloads, course access, memberships, links, or other delivery tools; provide creator dashboards and analytics; authenticate users; provide support; maintain Platform functionality; send transactional and administrative messages; and troubleshoot bugs, errors, and access issues.

B. To Support Creators and Sellers

To help Creators and Sellers manage storefronts, list and sell products, view orders and customer information, deliver purchased products, respond to inquiries, track sales and performance, manage refunds, disputes, chargebacks, and compliance issues, and communicate with customers where permitted. Creators and Sellers are responsible for how they use customer information they receive through Store.Fan.

C. To Process Payments and Prevent Fraud

To facilitate payments, confirm purchases, prevent fraudulent transactions, detect suspicious activity, manage disputes and chargebacks, comply with tax, accounting, anti-fraud, and financial obligations, and work with payment processors and financial institutions.

D. To Improve, Secure, and Personalize the Platform

To improve features and usability; analyze traffic, purchases, and usage trends; personalize experience; test and develop features; monitor performance; protect against spam, abuse, fraud, unauthorized access, security threats, and illegal activity; and enforce our Terms of Use and other policies.

E. To Communicate With You

To send account notices, purchase confirmations, product access emails, security alerts, support responses, platform updates, policy updates, billing and payment notices, creator or customer service communications, and marketing communications where permitted by law. You may unsubscribe from promotional emails, but we may still send non-marketing communications related to your account, purchases, security, legal notices, or Platform operations.

F. For Marketing and Advertising

Where permitted by law, to promote Store.Fan, send marketing messages, measure campaign performance, show relevant ads, build audiences or similar audiences, and analyze user behavior and interest in Platform features. We may work with advertising partners such as Meta, Google, TikTok, or other providers, which may use cookies, pixels, or similar technologies subject to their own policies. Where required by law, we will request consent before using personal information for certain marketing or advertising activities.

G. For Legal, Compliance, and Safety Purposes

To comply with applicable laws, regulations, court orders, subpoenas, or legal requests; protect our rights, property, privacy, safety, and security; protect Creators, Sellers, Customers, and third parties; enforce our Terms of Use, policies, and agreements; investigate fraud, abuse, intellectual property violations, security incidents, or illegal activity; defend against legal claims; and maintain business, tax, accounting, and compliance records.

H. For Business Transfers

We may use and disclose personal information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, change of control, or similar business transaction involving Store.Fan or Premiums Only LLC.

We may share personal information with the following categories of recipients.

A. Creators and Sellers

When you interact with or purchase from a Creator or Seller, we may share relevant personal information with that Creator or Seller, including name, email address, purchase details, product access information, order history, support or message details, refund/dispute/chargeback information, and other information necessary to deliver the product or manage the customer relationship. Creators and Sellers may use this information according to their own privacy policies, terms, and legal obligations.

B. Payment Processors

We may share information with Stripe or other payment processors to process payments, payouts, refunds, disputes, fraud checks, identity verification, tax reporting, and compliance obligations.

C. Vendors and Service Providers

We may share personal information with vendors that help us operate the Platform, including hosting, cloud infrastructure, database, email/messaging, analytics, customer support, fraud prevention, payment and billing, security, file hosting and content delivery, marketing and advertising, and professional software and operations tools. These providers may access personal information only as needed to provide services to us, subject to applicable contractual and legal obligations.

D. Advertising and Analytics Partners

Where permitted by law, we may share or make available certain information with advertising and analytics partners to measure performance, improve the Platform, provide analytics, and deliver or measure advertising. This may include cookie IDs, device information, IP address, browsing activity, page views, events, and conversion data.

E. Professional Advisors

We may share personal information with lawyers, accountants, auditors, insurers, consultants, and other professional advisors where necessary for business, legal, tax, accounting, compliance, or risk management purposes.

F. Legal Authorities and Safety

We may disclose personal information if we believe disclosure is necessary or appropriate to comply with law, respond to lawful requests, cooperate with law enforcement or regulators, protect rights, safety, privacy, or property, prevent fraud or abuse, enforce agreements, or investigate security incidents or illegal conduct.

G. Business Transfers

If Store.Fan or Premiums Only LLC is involved in a merger, acquisition, financing, sale, reorganization, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction.

H. Aggregated or De-Identified Information

We may share aggregated, anonymized, or de-identified information that does not reasonably identify you for analytics, research, business, marketing, product development, or reporting purposes.

Customers should understand that when they purchase from or interact with a Creator or Seller, that Creator or Seller may receive customer information and may use it independently. For example, a Creator or Seller may use customer information to deliver purchased products, provide support, send product updates, send marketing emails where permitted, manage memberships, courses, or communities, respond to disputes or chargebacks, analyze customer activity, and comply with legal or tax obligations.

Store.Fan does not control a Creator’s or Seller’s off-platform use of personal information. Customers should review the privacy policy and terms of the applicable Creator or Seller before purchasing or submitting information.

Where applicable data protection laws require a legal basis for processing, we may process personal information based on:

• Contractual necessity: to provide the Platform, process purchases, manage accounts, deliver access, and perform our agreements;
• Legitimate interests: to operate, secure, improve, analyze, market, and protect the Platform and our business;
• Consent: where required for marketing, cookies, certain communications, or other specific processing;
• Legal obligations: to comply with tax, accounting, legal, regulatory, fraud prevention, and law enforcement requirements;
• Protection of rights and safety: to protect users, Creators, Sellers, Store.Fan, Premiums Only LLC, and third parties.

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information;
• Request restriction or limitation of certain processing;
• Request portability of your information;
• Object to certain processing;
• Withdraw consent where processing is based on consent;
• Opt out of certain marketing communications;
• Opt out of certain sale, sharing, targeted advertising, or profiling activities where applicable law provides such rights.

To submit a privacy request, contact us at [email protected]. We may need to verify your identity before responding. We may also deny or limit a request where permitted by law, including where fulfilling it would affect the rights of others, interfere with legal obligations, impair security, prevent fraud detection, or conflict with recordkeeping requirements.

If your request relates to information held or used independently by a Creator or Seller, you may also need to contact that Creator or Seller directly.

You may opt out of promotional emails by clicking the unsubscribe link in the email or contacting us at [email protected]. Even if you opt out of marketing communications, you may still receive transactional, administrative, security, billing, purchase, support, or legal communications.

Creators and Sellers may send their own marketing communications. To opt out of Creator or Seller marketing, follow the instructions in their messages or contact them directly.

You may manage cookies through your browser settings. You may also use browser tools, privacy plug-ins, or device settings to limit certain tracking.

Depending on your location, you may have the right to opt out of certain cookies, targeted advertising, sale, or sharing of personal information. Where required, Store.Fan may provide a cookie banner, preference center, or “Do Not Sell or Share My Personal Information” link. Please note that some Platform features may not function properly if cookies are disabled.

Affiliate program attribution

Store.Fan operates an affiliate program. When you arrive on a Store.Fan marketing page through an affiliate link or a URL containing an affiliate code (for example ?ref=, ?aff=, ?via=, a join.store.fan link, or a store.fan/a/ short link), we set a first-party cookie named sf_ref that stores the affiliate code for up to 30 days so that, if you later create an account, the referral can be credited. This cookie is not set on creator storefronts and is not used for advertising or cross-site tracking.

To measure affiliate performance and prevent fraud, we also record affiliate link clicks with the code used, the page visited, a truncated one-way hash derived from network and browser information (we do not store the raw IP address in these click records), and a timestamp. If you install and open the Store.Fan app shortly after clicking an affiliate link, we may match the click to the install using a hashed network identifier for up to 48 hours, so the referral is credited. If you sign up through an affiliate link, the code you used is stored with your account so the referral source can be reported to the affiliate in aggregate. Affiliates never receive your name, email address, or other direct identifiers from us — only counts and amounts.

When a member activates the affiliate program, we keep a record of their acceptance of the Affiliate Program Terms, including the terms version, date and time, a hashed network identifier, and browser information, as evidence of the agreement and for fraud prevention. See the Affiliate Program Terms at store.fan/affiliate-terms for full program rules.

We retain personal information for as long as reasonably necessary to provide the Platform, maintain accounts, process transactions, support Creators and Customers, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and operate our business.

Retention periods may vary depending on the type of information, the purpose of processing, legal requirements, account status, transaction history, dispute history, and business needs. Creators and Sellers may maintain their own copies of customer information according to their own policies and legal obligations.

We use commercially reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no internet, email, payment, hosting, or data storage system is completely secure. You use the Platform at your own risk and are responsible for protecting your account credentials. If you believe your account or information has been compromised, contact us immediately at [email protected].

Store.Fan is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe a child under 16 has provided personal information through the Platform, contact us at [email protected], and we will take appropriate steps to delete the information where required. Creators and Sellers are responsible for ensuring that their products, content, and storefronts comply with applicable age-related laws and restrictions.

Store.Fan is operated from the United States. If you access the Platform from outside the United States, your personal information may be processed, stored, and transferred in the United States and other countries where we or our service providers operate.

These countries may have data protection laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

The Platform may contain links to third-party websites, tools, social media platforms, payment processors, creator communities, content hosting services, or other services not operated by Store.Fan.

We are not responsible for the privacy practices, content, policies, or security of third-party services. You should review the privacy policies and terms of those third parties before using them.

Store.Fan offers an optional integration that lets Creators connect their Google account so that appointments booked through their storefront are synchronized with Google Calendar. This section describes how we access, use, store, and share Google user data obtained through Google API Services.

A. What We Access

• Calendar events (https://www.googleapis.com/auth/calendar.events): used solely to create a calendar event — including an automatically generated Google Meet link — when a customer books a call with the Creator, to update or remove that event if the appointment is canceled, and to display the Creator's upcoming events in their own dashboard calendar;
• Free/busy information (https://www.googleapis.com/auth/calendar.freebusy): used solely to determine which time slots are already occupied on the Creator's calendar so those times are not offered to customers as bookable;
• Basic account information (email address): used solely to show the Creator which Google account is connected.

B. How We Use and Protect Google User Data

Google user data is used only to provide the calendar features described above, which are user-facing features visible to and requested by the Creator. We do not use Google user data for advertising, marketing, profiling, or analytics; we do not sell Google user data; we do not allow humans to read this data except with the Creator's explicit consent, where necessary for security or to comply with law; and we do not use or transfer Google user data to develop, improve, or train generalized artificial intelligence or machine-learning models.

OAuth tokens are stored encrypted at rest on our infrastructure and are accessible only to the server-side components that provide the calendar features. We retain Google user data only while the integration remains connected. Creators can disconnect Google Calendar at any time from their dashboard Settings — doing so deletes our stored tokens and revokes Store.Fan's access with Google — or revoke access directly at https://myaccount.google.com/permissions.

C. Limited Use Disclosure

Store.Fan's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. The policy is available at https://developers.google.com/terms/api-services-user-data-policy.

Creators and Sellers using Store.Fan are responsible for complying with all privacy, consumer protection, marketing, advertising, data protection, intellectual property, tax, and industry-specific laws that apply to their business and products. Creators and Sellers are responsible for:

• Providing accurate privacy disclosures to their customers where required;
• Using customer information lawfully;
• Obtaining required marketing consents;
• Honoring unsubscribe requests;
• Responding to customer privacy requests where applicable;
• Protecting customer information they export, download, copy, or process outside Store.Fan;
• Ensuring their products, services, and communications comply with applicable law.

Store.Fan may suspend or terminate a Creator or Seller account if we believe the Creator or Seller is misusing personal information, violating privacy laws, violating Platform policies, or creating legal, security, or reputational risk.

Depending on your U.S. state of residence, you may have additional privacy rights. The categories of personal information we may collect include:

• Identifiers, such as name, email address, phone number, IP address, account ID, and billing information;
• Commercial information, such as products viewed, purchases, order history, and transaction details;
• Internet or electronic network activity, such as browsing activity, clicks, page views, device information, and usage logs;
• Geolocation information, such as approximate location derived from IP address;
• Professional or business information, for Creators and Sellers;
• Payment-related information processed by payment providers;
• Inferences or analytics derived from Platform activity;
• Communications and support information.

We may use and disclose these categories for the purposes described in this Privacy Policy. We do not knowingly sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly, and certain advertising or analytics activities may be considered a sale, sharing, or targeted advertising under those laws.

Where applicable, you may opt out by using the available privacy controls, cookie settings, or by contacting us at [email protected].

If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with similar data protection laws, you may have additional rights under applicable law. For Store.Fan platform-related processing, the relevant controller is:

Controller —

Premiums Only LLC, operator of Store.Fan

Location —

Las Vegas, Nevada, United States

Contact —

[email protected]

Where Store.Fan processes personal information only on behalf of a Creator or Seller, the Creator or Seller may be the controller of that information, and Store.Fan may act as a processor or service provider. For Creator or Seller product-related privacy requests, you may need to contact the applicable Creator or Seller directly.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Your continued use of Store.Fan after the updated Privacy Policy is posted means you acknowledge the updated policy. If required by law, we may provide additional notice or request consent for material changes.

For questions about this Privacy Policy or Store.Fan platform privacy practices, contact:

Store.Fan / Premiums Only LLC —

Las Vegas, Nevada, United States

Privacy requests —

[email protected]

Support —

[email protected]

General inquiries —

[email protected]

For questions about a specific product, purchase, refund, course, content, marketing email, or a Creator/Seller’s use of your information, contact the applicable creator or seller directly — their name and contact details are shown on your receipt and on their storefront.