Pricing & Payouts

Postcodes, ZIP codes and the blank box: address fields that travel

Postcodes look different in every country and some barely use them. How to read the postcode on an international order without assuming your own format.

The store.fan teamSeptember 2, 20268 min read
Postcodes, ZIP codes and the blank box: address fields that travel

You are copying an address onto a label and your eye stops on the postcode. It has a letter where you expect a digit, or it is four characters long when yours is seven, or the box is simply empty. The instinct is to assume the buyer made a mistake and to fix it, and that instinct is wrong more often than it is right. Most of the world's postcodes look wrong to somebody, and about a dozen countries do not issue them at all.

Every country has a different idea of the same field

A British postcode is alphanumeric and splits into two halves, one identifying a district and one narrowing down to a handful of doors. A United States ZIP code is five digits, sometimes extended by four more after a hyphen. Canada alternates letters and digits in two groups of three. The Netherlands uses four digits then two letters. Japan writes three digits, a hyphen, then four. Brazil, Poland, Turkey and Germany all use their own lengths and their own punctuation. There is no shared shape to validate against, only local ones.

Then there are the countries that do not use postcodes in the ordinary sense at all, where addresses are built from a district, a landmark or a post-office box instead. If your form insists on a postcode, those buyers will type a row of zeroes to get past it, which is worse than an empty field because now you have a number that means nothing and looks like data. The honest answer is that a blank postcode is sometimes the complete address.

The genuinely hard part is that you cannot learn all of this, and you should not try. What you can do is stop correcting. Your job is to reproduce what the buyer gave you, in the order they gave it, and let the destination country's sorting office read a format it designed.

Guessing at the shape against collecting it properly

The difference between a shop that ships abroad comfortably and one that does not is rarely knowledge of postal geography. It is whether the address arrived complete in the first place. store.fan collects a full delivery address on physical orders from buyers in 250 countries, with official region lists for 33 of them, so the country-shaped part of the address is chosen rather than typed. You can see how physical goods sit next to downloads, bookings and memberships on the features overview.

Address collected by messageThe store.fan address form
A paragraph pasted into a chat window, in whatever order it was rememberedStructured fields, so country, region and postcode arrive in their own boxes
Regions typed by hand, with three spellings of the same stateOfficial region lists for 33 countries, chosen from a list
You ask twice, the buyer replies once, the parcel waitsEverything needed is collected while the buyer is paying
Postage agreed afterwards, awkwardlyA flat delivery fee you name, shown before payment
No dated record of what the buyer actually gave youThe submitted address stays on the order and exports with your customers as CSV
Every international order is a small research projectThe same form works for buyers in 250 countries

How to read an unfamiliar address before you print the label

This is a short discipline that saves most international problems. It takes about a minute an order and it replaces the urge to tidy.

Before the label goes on

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A worked example, with illustrative figures

Suppose you sell a printed zine and roughly one order in five goes abroad. Domestically your parcel costs a couple of pounds to post. Internationally the same parcel might cost three or four times that, and a small share of those will need reposting because something was wrong or because the first one vanished. If you set one flat delivery fee for everyone, the domestic orders quietly carry part of the international ones. That is a choice, not an accident, and it only works if you have done the arithmetic first. Nothing is deducted from that fee at the platform end either, since the platform fee is 0% on every plan.

Where the address form earns its place is in the reposting rate. A complete, structured address from a buyer in a country whose format you have never seen is far more likely to arrive than a paragraph typed into a chat box at midnight. You will not measure the parcels that did not go missing, which is exactly why the discipline feels unrewarding and is worth keeping anyway. If you are unsure how any of this is charged, the FAQ spells out what store.fan does and does not handle.

See the international address form for yourself before you take a single overseas order.

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The mistake most people make

The mistake is treating your own country's format as the default and everything else as a variation to be normalised. It shows up as a creator adding a space into a Dutch postcode, stripping the hyphen from a Japanese one, or refusing an order because the postcode box came back empty and the form looked broken. None of those parcels needed fixing. They needed copying. The second mistake is quieter: quoting postage after the sale, so a buyer who has already paid discovers there is more to pay. Name one flat fee and show it before payment instead.

Post it as it is. Several countries genuinely do not use postcodes, and the rest of the address carries the parcel. Inventing a code to fill the gap is more likely to misroute it.

No. There is no single valid shape across 250 countries, and rejecting a correct code because it looks unfamiliar loses you the sale. Collect it, copy it, post it.

Official region lists cover 33 countries, and Turkish districts are included so the routing level below the province is captured. Everywhere else still gets a complete structured address.

You name one flat delivery fee for the product. It is shown before payment and it stays put when a discount code is applied, so you always know what has been collected towards postage.

Selling abroad is mostly a matter of not interfering. Collect the address in the shape the buyer's country uses, reproduce it faithfully, and let a postal system that has been doing this for a century do the rest.

Start free, add a physical product, and take your first order from a country whose postcodes you cannot read.

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#physical-goods#shipping#addresses#international#checkout

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