No-shows
A free slot is a slot people forget
Nothing changes behaviour like having already paid. It's not a policy, it's just what happens when the money moves first.
Payment holds the time
The slot isn't reserved until the card clears.
It's in their calendar too
The invite goes to both sides when the booking is made.
Your terms on the page
Say what happens on a cancellation before they book.
Refund on your judgement
You issue it from your own Stripe when it's fair.
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